21+ age restriction applies

dbpk Responsible Gaming

We believe gaming is for entertainment only. dbpk always places your safety and peace of mind as the highest priority.

Why should you game responsibly?

Online gaming is an entertaining experience, but it is only enjoyable when you are aware of your own limits. At dbpk, we are not just a gaming platform — we are your partner in safe and responsible gaming.

Responsible gaming means playing within a set budget, respecting time limits, and never treating gaming as a source of income. Under dbpk's responsible gaming policy, you can use features such as deposit limits, temporary breaks, or self-exclusion.

Remember, gaming is never a solution to financial problems in life. If you feel gaming is having a negative impact on your life, contact our 24/7 support team right away — we are ready to help you in Bengali.

21+

dbpk is for those aged 21 and above only. Account registration or gaming by minors is strictly prohibited.

Our Protection Tools

dbpk provides several effective tools to help you ensure safe and responsible gaming.

Set Deposit Limits

Decide for yourself the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately, and a waiting period must pass before it can be increased.

Temporary Break (Time-Out)

If you feel you need a short rest, take a temporary break for any period from 24 hours to 30 days. During this time, no transactions or bets will be possible on your account.

Self-Exclusion

If gaming becomes difficult to control, use the long-term self-exclusion feature. There is an option to close your account from 3 months up to permanently. Once this feature is active, it cannot be cancelled before the period ends.

Set Loss Limits

Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, your account will be automatically deactivated for that period.

Reality Check

At set intervals, a pop-up message will remind you how long you have been playing and the total amount won or lost. This helps you stay aware.

Age Verification

Age verification is mandatory when registering at dbpk. Only those aged 21 or above may use our platform. If a minor shows interest in gaming, guardians are requested to contact us.

Warning Signs of Problematic Gaming

If the following signs appear, they may indicate problematic gaming behaviour. Becoming aware in time is the best solution.

  • Spending more money than your budget allows
  • A tendency to place more bets to recover losses
  • Hiding gaming from family or friends
  • Neglecting work, studies, or family responsibilities
  • Borrowing money or selling assets to fund gaming
  • Feeling restless or mentally drained when not playing
  • Repeatedly failing to stop gaming despite trying

Do a Self-Assessment

Keep the following questions in mind. If most of your answers are "yes", consider seeking help.

Do you often spend more time or money on gaming than you planned?

Is gaming interfering with your daily work or family life?

Do you hide your gaming or keep it from people close to you?

Even after a loss, do you keep playing thinking "just a little more and I'll win"?

Our Commitment to Responsible Gaming

Transparent Identity Verification

We verify the identity and age of every account. No person under the age of 21 is allowed to create an account or play games on dbpk.

Monitoring Harmful Patterns

When our team identifies suspicious or harmful gaming patterns, they reach out to you directly to provide assistance.

Secure Transactions

dbpk uses SSL encryption to keep all financial information secure. Your deposits and withdrawals are always safe.

24/7 Support in Bengali

Our support team is available around the clock in Bengali to resolve any issue you face. Contact us via live chat for any responsible gaming questions.

Entertainment-Focused Environment

Every game on our platform is built for entertainment. We never encourage you to game with the goal of making money.

Session Time Limits

After playing continuously beyond a set time, our system automatically sends a break reminder.

Transparent Policies and Terms

All our bonus terms, payment rules, and responsible gaming policies are published in plain language. There are no hidden terms.

Parental Control Support

To prevent minors from accessing gaming sites, guardians are advised to use filter software on their devices.

Need Help? We Are Here

If you are experiencing any problem with gaming, do not wait — contact us. Our responsible gaming support team provides assistance free of charge.

dbpk Support Contact

24/7 Live Chat — Instant support in Bengali
Responsible gaming requests — directly from Account Settings
Self-exclusion request — any time, for any duration

Frequently Asked Questions

After logging in to your dbpk account, go to the "Account Settings" section and select the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately, but a waiting period applies before it can be increased.

Yes, any balance remaining in your account at the time you activate self-exclusion will be returned to your registered payment method. For more details, contact us via live chat or at [email protected].

A time-out is a short-term break — typically from 24 hours to 30 days. After the period ends, your account is reactivated automatically. Self-exclusion is a long-term solution where you can close your account for a minimum of 3 months or permanently, and it cannot be reversed before the period expires.

Contact us immediately via live chat or at [email protected]. We will investigate your account and take the necessary steps. Also, use a PIN or password lock on your device and enable Parental Control on your child's device.

Our support team is trained in responsible gaming and can provide first-level assistance. For serious addiction cases, we help connect users with professional counselling services. Please reach out to us first via live chat or at [email protected].

Enjoy dbpk safely

Play responsibly, stay within your limits, and enjoy gaming purely as entertainment. Browse our games or check the FAQ.